Employee satisfaction in retail sector: (Record no. 158349)

000 -LEADER
fixed length control field 02771nam a22001697a 4500
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 380.141
Item number DIV/EM
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Divya K P
245 ## - TITLE STATEMENT
Title Employee satisfaction in retail sector:
Remainder of title a case study of elite supermarket, Kerala
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Vellanikkara
Name of publisher, distributor, etc College of Co-operation Banking and Management
Date of publication, distribution, etc 2017
300 ## - PHYSICAL DESCRIPTION
Extent 99p
502 ## - DISSERTATION NOTE
Dissertation note MBA
520 3# - SUMMARY, ETC.
Abstract Employee satisfaction is the employee’s judgement, of how well his job as
hole is satisfying his various needs. Employee satisfaction depends on the
performance of work and emotional aspects of individual’s experience towards the
job. If an individual is not satisfied with the working condition, office atmosphere,
having no cordial relation with fellow employees as well as with management, lack
of promotional avenue etc. There can be job dissatisfaction among employees. For
employees work is not merely a tool for financial benefit, but an idol for worship.
Satisfaction is act of satisfying or the state of being satisfied, fulfilment of desire,
demand or needs. Job satisfaction is the mental experience that the employees derive
after completing their work as per their own expectations. Porter and steers (1973)
conceptualized job satisfaction as the sum total of individual’s expectation on the
job. The more the individual expectations are met on the job it improves the level of
satisfaction. Satisfaction describes how content is an individual with his or her job.
There are varieties of factors including level of pay and benefit perceived fairness of
the promotion system, quality of working condition, leadership and job itself.
The study is attempted on the employee satisfaction of Elite supermarket, Kerala.
The objectives are the following
1) To examine the level of employee satisfaction and area of dissatisfaction in Elite
Supermarket.
2) To identify major factors determining the satisfaction.
Design of the study given in the first chapters clearly reveals the evidence of
employee satisfaction in the success of an organization. The second chapter which
deals with the theoretical frame work for studying employee satisfaction using the
Herzberg two factor theory and Locke’s value discrepancy theory. The third chapter
deals with review of related literature. The fourth chapter deals with the industry
profile, Kerala. The fifth chapter deals with company profile of Elite supermarket,
Kerala. The sixth chapter is an attempt to analyze employee satisfaction and it is
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analysed to find out major areas of dissatisfaction, which will adversely affect the
organization as a whole.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Agribusiness Management
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Vinaikumar, E (Guide)
856 ## - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier http://krishikosh.egranth.ac.in/handle/1/5810143104
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Item type Theses
Holdings
Not for loan Collection code Permanent location Current location Shelving location Date acquired Full call number Barcode Date last seen Koha item type
Not For Loan Reference Book KAU Central Library, Thrissur KAU Central Library, Thrissur Theses 2018-02-06 380.141 DIV/EM 174140 2018-02-06 Theses
Kerala Agricultural University Central Library
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