| 000 -LEADER |
|---|
| fixed length control field |
00476nam a2200181Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
140306s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
8174464565 |
| 041 ## - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
eng |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.812 |
| Item number |
MUK/CU |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Abhinav, Chaturvedi |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Customer Relationship Management: An Indian Perspective |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc. |
Delhi |
| Name of publisher, distributor, etc. |
Excel |
| Date of publication, distribution, etc. |
2008 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
208 |
| 365 ## - TRADE PRICE |
|---|
| Price amount |
Rs. 200/- |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Call Centre Management |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Mukesh, Chaturvedi |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Koha item type |
Books (General) |
