000 -LEADER |
fixed length control field |
00533nam a2200205Ia 4500 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
140316s9999 xx 000 0 und d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9780750656771 |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
658.812 |
Item number |
KNO/CO |
100 ## - MAIN ENTRY--PERSONAL NAME |
Personal name |
Knox,Simon |
245 ## - TITLE STATEMENT |
Title |
Customer Relationship Management : Perspectives from the Marketplace |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
Place of publication, distribution, etc. |
Oxford |
Name of publisher, distributor, etc. |
Butterworth - Heinemann |
Date of publication, distribution, etc. |
2009 |
300 ## - PHYSICAL DESCRIPTION |
Extent |
302 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
CRM |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
CRM |
700 ## - ADDED ENTRY--PERSONAL NAME |
Personal name |
Maklan,Stan |
700 ## - ADDED ENTRY--PERSONAL NAME |
Personal name |
Payne,Adrian |
700 ## - ADDED ENTRY--PERSONAL NAME |
Personal name |
Peppard,Joe |
700 ## - ADDED ENTRY--PERSONAL NAME |
Personal name |
Ryals,Lynette |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Source of classification or shelving scheme |
|
Koha item type |
Books (General) |