Discovering the soul of service : the nine drivers of sustainable business success
By: Berry, Leonard L.
Material type:
BookPublisher: New York Free Press 1999Description: 268.ISBN: 0684845113.DDC classification: 658.812
| Item type | Current location | Call number | Status | Date due | Barcode |
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College of Co-operation, Banking & Management Library, Vellanikkara | 658.812 BER/DI (Browse shelf) | Available |
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| 658.812 AIO/CU AIO/CU Customer Relationship Management | 658.812 BAL/CU Customer- driven services management | 658.812 BAL/CU Customer Driven Services Management | 658.812 BER/DI Discovering the soul of service : the nine drivers of sustainable business success | 658.812 BHA/CU Customer Relationship Management | 658.812 CHA/SA Satisfying internal customers first | 658.812 DAS/CU Customer Satisfaction Delight: The success mantra of the 21st century |
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