TY  - BOOK
AU  - Coombs, Timothy W
TI  - Applied crisis communication and crisis management: : cases and exercises 
SN  - 9781452217802
U1  - 658.45 
PY  - 2014///
CY  - New Delhi 
PB  - Sage Publications 
KW  - Crisis capsules
KW  - Peanut butter paste recall
KW  - Bhopal tragedy
KW  - case study method
ER  -