TY - BOOK AU - Prachi Gupta AU - Ashita Aggarwal AU - Hufrish Majra AU - Isaac Jacob AU - Varsha Jain AU - Radha Krishna, G AU - Ritu Narang AU - Shanthi Venkatesh AU - Suresh Paul A AU - Susobhan Goswami eds. TI - Marketing management: Indian cases SN - 9789332587106 U1 - 658.8 PY - 2018/// CY - Noida PB - Pearson India Education Services Pvt. Ltd KW - MTR foods KW - Customer value KW - Explored created communicated & delivered KW - Customer layalty KW - Starbucks India KW - Facebook KW - Designing and managing services ER -