TY  - BOOK
AU  - Borisoff, Deborah
AU  - Victor David, A
TI  - Cinflict management : a communication skills approach
SN  - 0131675036
U1  - 303.6 
PY  - 1989///
CY  - New Jersey
PB  - Prentice -Hall International
KW  - Interpersonal communication
KW  - Interpersonal conflict
ER  -