TY  - BOOK
AU  - Knapp, Mark L
AU  - Vangelisti, Amita
TI  - Interpersonal communication and human relationship
SN  - 0205295738
U1  - 302 
PY  - 1999///
CY  - Boston
PB  - Allyn and Bacon
KW  - Interaction patterns
KW  - Interpersonal relation
ER  -