TY  - BOOK
AU  - Russel, Roberta S
AU  - Taylor III, Bernard W
TI  - Operations Management: Quality and Competitiveness in a Global Environment
SN  - 9788126508815
U1  - 658.5 
PY  - 2007///
CY  - New Delhi
PB  - Wiley India Pvt. Ltd
KW  - Product and Services
KW  - Quality Management
ER  -