TY  - BOOK
AU  - Gopal, R
AU  - Pradip, Manjrekar
TI  - BPO/ KPO Management : an industry Perspective
SN  - 9788174466723
U1  - 658 
PY  - 2008///
CY  - New Delhi
PB  - Excel Books
KW  - Women Empowerment
ER  -