TY  - BOOK
AU  - Joseph Jaffe
TI  - Flip the Funnel: How to Use Existing Customers to Gain New Ones
SN  - 9780470487853
U1  - 658.812 
PY  - 2010///
CY  - Canada
PB  - John Wiley & Sons Inc
KW  - Making It All Happen
ER  -