TY  - BOOK
AU  - LOV/SE
TI  - Services Marketing: People, Technology, Strtegy
SN  - 9788131759394
U1  - 658.8 
PY  - 2011///
CY  - South Asia
PB  - Dorling Kindersley (India) Pvt Ltd
KW  - Consumer Behaviour In a Services Context
ER  -