TY - BOOK AU - JAMES C. ANDERSON,JAMES A. NARUS ,DAS NARAYANAS , D.V.R.SESHADRI TI - BUSINESS MARKET MANAGEMENT (B2B):UNDERSTANDING,CREATING AND DELIVERY VALUE SN - 978-81-317-3163-5 U1 - 658.4 AND/BU PY - 2011/// CY - DELHI, CHENNAI PB - PEARSON INDIA EDUCATION PVT LTD ER -