TY  - BOOK
AU  - EVANS JAMES R
TI  - TOTAL QUALITY MANAGEMENT
SN  - 978-81-315-0550-2
U1  - 658.4013 JAM/TO 
PY  - 2011///
CY  - NEW DELHI
PB  - CENGAGE LEARNING INDIA PVT. LTD. 
ER  -