TY  - GEN
AU  - Brinkerhoff, Robert O
AU  - Dressler, Dennis E
TI  - Productivity measurement: a guide for managers and evaluation
T2  - 19
SN  - 0-8039-3152-2
U1  - 658.314 BRI 
CY  - Newbury park, Sage publications
KW  - Industrial productivity-measurement/productivity measurement
ER  -