TY  - BOOK
AU  - Dale Carnegie
TI  - How To Win FRiends And Influence People
SN  - 978-0-85720-727-2
U1  - 155.25 CAR/HO 
PY  - 2011///
CY  - London
PB  - Simon & Schuster
KW  - essentials of engagement
ER  -