TY  - BOOK
AU  - Kesavan, R
AU  - Elanchezhian, C
AU  - Ramnath, Vijaya B
TI  - Total quality management
SN  - 9788189866860
U1  - 658.562 
PY  - 2012///
CY  - New Delhi
PB  - I.K International Publishing House pvt. Ltd.
ER  -