TY  - BOOK
AU  - Peppard ,Joe
AU  - Rowland,Philip
TI  - Essence of business process reengineering
SN  - 81 203 1205 8
U1  - 650 
PY  - 0000///
CY  - New Delhi
PB  - Prentice -Hall of India Pvt.Ltd
KW  - Management sevices
ER  -