TY  - BOOK
AU  - Fensterheim,Herbert
AU  - Baer,Jean
TI  - Don`t say yes when you want to say no
SN  - 0440154138
U1  - 150 
PY  - 1975///
CY  - New York
PB  - Dell Publishing
KW  - personality development
KW  - psychology
ER  -