TY  - BOOK
AU  - 
AU  - Rajmanohar,TP
TI  - Global Business Process Outsourcing; Concepts and Practices
SN  - 8131407713
U1  - 658 
PY  - 2007///
CY  - Hyderabad
PB  - Icfai University Press
KW  - BPO
KW  - call centres
ER  -