1.
Customer relationship management in indian banking industry
by | Uppal,R. K.
Material type: ; Format:
print
; Literary form:
Not fiction
Publisher: New Delhi New Century Publications 2008Availability: Items available for loan: KAU Central Library, Thrissur [Call number: 332.1 UPP/CU] (1).
2.
CRM In Services Sector : Practical Approach
by | Garikaparthi,Madhavi.
Material type: ; Format:
print
; Literary form:
Not fiction
Publisher: Hyderabad Icfai Books 2005Availability: Items available for loan: KAU Central Library, Thrissur [Call number: 338.46 MAD/CR] (1).
3.
Strategic Customer Planning; How to Develop and Implement A Strategic Account Plan
by Melkman,Alan.
Material type: ; Format:
print
; Literary form:
Not fiction
Publisher: NewDelhi Viva Books 2009Availability: Items available for loan: KAU Central Library, Thrissur [Call number: 657 MEL/ST] (1).
4.
Relationship marketing
by Godson, Mark.
Material type: Publisher: new delhi Oxford 2009Availability: Items available for loan: KAU Central Library, Thrissur [Call number: 658.802 MAR/RE] (2).
5.
Customer relationship management:concept and cases
by Alok kumar ,Rai.
Edition: 1Material type: ; Format:
print
; Literary form:
Not fiction
Publisher: new delhi PHI learning private limited 2010Availability: Items available for loan: KAU Central Library, Thrissur [Call number: 658.812 ALO/CU] (1).
6.
Bank marketing
by Hari,Shankar.
Material type: ; Format:
print
; Literary form:
Not fiction
Publisher: India Aadi publications 2012Availability: Items available for loan: KAU Central Library, Thrissur [Call number: 346.082 HAR/BA] (1).
7.
Principles and systems of banking
by Popli, G S | Anuradha Jain.
Material type: Publisher: New Delhi PHI Learning Private Limited 2016Availability: Items available for loan: KAU Central Library, Thrissur [Call number: 332.1 POP/PR] (1).
8.
Know your banking-I: basics of banking
Material type: Publisher: Mumbai Indian Institute of Banking and Finance 2015; New Delhi Indian Institute of Banking and Finance 2015Availability: Items available for loan: KAU Central Library, Thrissur [Call number: 332.1 IND/BA] (3).
9.
Customer service and banking codes and standards
Edition: 2Material type: Publisher: New Delhi Taxmann Publications 2017; Mumbai Indian Institute of Banking & Finance 2017Availability: Items available for loan: KAU Central Library, Thrissur [Call number: 332.175 IND/CU] (1).
10.
Banking: an introduction
Material type: Publisher: Mumbai Indian Institute of Banking and Finance 2015; New Delhi Taxmann Publications 2015Availability: Items available for loan: KAU Central Library, Thrissur [Call number: 332.1 IND/BA] (1).
11.
Marketing management
by Winer, Russ | Ravi Dhar.
Edition: 4Material type: Publisher: New Delhi Pearson 2015Availability: Items available for loan: KAU Central Library, Thrissur [Call number: 658.802 WIN/MA] (1).
12.
Modern systems analysis and design
by George, Joey F> | Hoffer, Jeffrey A | Panigrahi, Prabin K | Valacich, Joseph S.
Edition: 4Material type: ; Format:
print
; Literary form:
Not fiction
Publisher: New Delhi Pearson Education 2008Availability: Items available for loan: College of Co-operation, Banking & Management Library, Vellanikkara [Call number: 658.4032 HOF/MO] (1).
13.
Supply chain logistics management
by Bowersox, Donald J et.al.
Edition: 4, ed.Material type: Publisher: Chennai Mcgraw hill education pvt ltd 2018Availability: Items available for loan: College of Co-operation, Banking & Management Library, Vellanikkara [Call number: 658.7 BOW/SU] (1).
