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1. Discovering the soul of service

by Berry, Leonard L.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York The free press 1999Availability: Items available for loan: KAU Central Library, Thrissur [Call number: 658.812 BER/DI] (1).

2. Marketing services : competing through quality

by Berry, Leonard L | Parasuraman, A.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York Free Press 1991Availability: Items available for loan: College of Co-operation, Banking & Management Library, Vellanikkara [Call number: 658.809 BER/MA] (1).

3. Discovering the soul of service : the nine drivers of sustainable business success

by Berry, Leonard L.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York Free Press 1999Availability: Items available for loan: College of Co-operation, Banking & Management Library, Vellanikkara [Call number: 658.812 BER/DI] (1).

Kerala Agricultural University Central Library
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