Service quality in Hospitality organizations
By: Gummesson, Evert.
Contributor(s): Olsen, Michael D | Teare, Ruchard.
Material type:
BookPublisher: London Cassell 1996Description: 316.ISBN: 0304327883.Subject(s): Qualilty managementDDC classification: 177.1
| Item type | Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
Books (General)
|
College of Co-operation, Banking & Management Library, Vellanikkara | 177.1 OLS/SE (Browse shelf) | Available |
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