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1. Essence of services marketing

by Payne,Adrian.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Prentice-Hall of India Pvt.Ltd. 1993Availability: Items available for loan: KAU Central Library, Thrissur [Call number: 658.8 PAY/ES] (1).

2. Customer Relationship Management : Perspectives from the Marketplace

by Knox,Simon | Maklan,Stan | Payne,Adrian | Peppard,Joe | Ryals,Lynette.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Oxford Butterworth - Heinemann 2009Availability: Items available for loan: KAU Central Library, Thrissur [Call number: 658.812 KNO/CO] (1).

3. Essence of services marketing

by Payne, Adrian.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Prentice Hall Of India Private Limited 1993Availability: Items available for loan: KAU Central Library, Thrissur [Call number: 658.8 PAY/ES] (1).

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