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1. Benchmarking in tourism and hospitality industries: the selection of benchmarking partners

by W�ober, Karl W.

Material type: book Book Publisher: UK CAB International 2002Online access: Click here to access online Availability: Items available for reference: KAU Central Library, Thrissur [Call number: 338.4/791/068] (1).

2. Destination benchmarking: concepts, practices and operations

by Kozak, M.

Material type: book Book Online access: Click here to access online Availability: Items available for reference: KAU Central Library, Thrissur [Call number: 910/.68/4] (1).

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