Kerala Agricultural University Central Library

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1.
Marketing management : analysis, planning, implementation and control

by Kotler,Philip.

Edition: 9Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Prentice -Hall of India Pvt.Ltd 1999Availability: Items available for loan: KAU Central Library, Thrissur [Call number: 658.8 KOT/MA] (1).

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2.
Delivering Satisfaction and Service Quality : A customer-Based Approach for Libraries

by Hernon,Peter | Whitman,John.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Indiana Publishing House 2009Availability: Items available for loan: KAU Central Library, Thrissur [Call number: 025.5 HER/DE] (1).

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3.
Total quality management

by Besterfield, Dale H | Besterfield-Michna, Carol | Besterfield, Glen H | Besterfield-Sacre, Mary | Hemant Urdhwareshe | Rashmi Urdhwareshe.

Material type: book Book Publisher: Delhi Pearson 2016Availability: Items available for loan: KAU Central Library, Thrissur [Call number: 658.401 3 BES/TO] (1).

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4.
Satisfying internal customers first

by Chang, Richard Y | Kelly, Keith P.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Wheeler Publishing 1994Availability: Items available for loan: College of Co-operation, Banking & Management Library, Vellanikkara [Call number: 658.812 CHA/SA] (1).

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5.
Marketing management

by Kotter, Philip.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Prentice-Hall of India Private Limited 1999Availability: Items available for loan: College of Co-operation, Banking & Management Library, Vellanikkara [Call number: 658 .8 KOT/MA] (1).

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6.
Total Quality Management

by Besterfield-Michna, Carol | Besterfield, Dale H | Besterfield, Glen H | Besterfield-Sacre, Mary.

Edition: 3Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Prentice Hall of India 2008Availability: Items available for loan: College of Co-operation, Banking & Management Library, Vellanikkara [Call number: 658.4013 BES/TO] (1).

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7.
Total quality management

by Besterfield, dale, H et.al.

Edition: 3,ed.Material type: book Book Publisher: New Delhi Pearson 2011Availability: Items available for loan: College of Co-operation, Banking & Management Library, Vellanikkara [Call number: 658.4013 BES/TO] (1).

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Kerala Agricultural University Central Library
Thrissur-(Dt.), Kerala Pin:- 680656, India
Ph : (+91)(487) 2372219
E-mail: librarian@kau.in
Website: http://library.kau.in/