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1. Customer relationship management in indian banking industry

by | Uppal,R. K.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi New Century Publications 2008Availability: Items available for loan: KAU Central Library, Thrissur [Call number: 332.1 UPP/CU] (1).

2. Quality planning and analysis : from product development through use

by Gryna, Frank M | Juran, J M.

Edition: 2Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Tata Mc Graw -Hill Publishing Company Limited 1992Availability: Items available for loan: College of Co-operation, Banking & Management Library, Vellanikkara [Call number: 658.503 JUR/QU] (3).

3. Professional selling: a trust basiesd approach

by Ingram, Thomas N | Laforge, Raymond Avila, Ramon A Schwepker, Charles H Williams, Michael R.

Edition: 3Material type: book Book Publisher: Canada Thomson 2006Availability: Items available for loan: College of Co-operation, Banking & Management Library, Vellanikkara [Call number: 658.18 ING/PR] (1).

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