000 | 00449nam a2200169Ia 4500 | ||
---|---|---|---|
008 | 140316s9999 xx 000 0 und d | ||
020 | _a9788126509133 | ||
082 |
_a658.812 _bKUM/CU |
||
100 | _aKumar ,V | ||
245 | _aCustomer Relationship Management : A databased approach | ||
260 |
_aNew Delhi _bJohn Wiley & Sons _c1999 |
||
300 | _a308 | ||
650 | _aManagement | ||
650 | _aMarketing | ||
700 | _aReinartz,Werner J | ||
942 |
_2ddc _cBK |
||
999 |
_c12875 _d12875 |