000			00479nam a22001697a 4500
003			OSt
020			_a9781452217802
082			_a658.45 _bCOO/AP
100			_aCoombs, Timothy W
245			_aApplied crisis communication and crisis management: _bcases and exercises
260			_aNew Delhi _bSage Publications _c2014
650			_aCrisis capsules
650			_aPeanut butter paste recall
650			_aBhopal tragedy
650			_acase study method
942			_2ddc _cBK
999			_c131365 _d131365