000 00974nam a2200337 i 4500
003 CtWfDGI
020 _a0851999956
040 _aCtWfDGI
_cCtWfDGI
082 0 4 _a910.68
100 1 _aLaws, Eric,
245 1 0 _aImproving tourism and hospitality services
260 _aUK
_bCAB International
_c2004
300 _a1 online resource (xviii, 203 pages) :
500 _aCAB International
546 _aEnglish
650 0 _aHospitality industry.
650 0 _aTourism.
650 0 _aConsumer satisfaction.
650 4 _aLeisure, Recreation and Tourism Economics, (New March 2000)
650 4 _aMarketing and Distribution.
650 4 _aConsumer Economics.
650 4 _aTourism and Travel.
650 7 _aConsumer satisfaction.
650 7 _aHospitality industry.
650 7 _aManagement.
650 7 _aMarketing.
650 7 _aTourism.
650 7 _aTourist industry.
856 4 0 _uhttp://dx.doi.org/10.1079/9780851999951.0000
942 _2ddc
_cEB
999 _c140554
_d140554