| 000 | 00471nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 161229s9999 xx 000 0 und d | ||
| 020 | _a0471550094 | ||
| 082 | _a332.1 GRA/QU | ||
| 100 | _aGray, Janet L | ||
| 245 | _aQuality value banking: Effective management systems that increase earnings, lower costs, and provide competetive customer service | ||
| 260 |
_bJohn wiley & sons _aNew York _c1992 |
||
| 300 | _avii, 232 | ||
| 700 | _aHarvey, Thomas W | ||
| 942 | _cBK | ||
| 999 |
_c150941 _d150941 |
||