| 000 | 00468nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 161229s9999 xx 000 0 und d | ||
| 020 | _a0130813389 | ||
| 082 | _a658.21 HAK/SE | ||
| 100 | _aHaksever, Cengiz | ||
| 245 | _aService management and operations | ||
| 250 | _a2nd ed. | ||
| 260 |
_bprentice hall _aNew Jersey _c2000 |
||
| 300 | _axviii, 583 | ||
| 700 | _aMurdick, Robert G | ||
| 700 | _aRender, Barry | ||
| 700 | _aRussell, Roberta S | ||
| 942 | _cBK | ||
| 999 |
_c151885 _d151885 |
||