000 00562nam a22002297a 4500
003 OSt
020 _a9788131732250
082 _a658.8
_bRAM/SE
100 _aRama Mohana Rao, K
245 _aServices marketing
250 _a2
260 _aNew Delhi
_bPearson India Education
_c2011
300 _ax, 546p.
546 _aEnglish
650 _aMarketing Environment
650 _aPhysical Evidence
650 _aExternal Marketing
650 _aInternal Marketing
650 _aEconomic Environment
650 _aMarketing Tasks
942 _2ddc
_cBK
999 _c156080
_d156080