| 000 | 00572nam a22002057a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 020 | _a9788177587623 | ||
| 082 |
_a658.812 _bDYC/CR |
||
| 100 | _aDyche, Jill | ||
| 245 |
_aCRM handbook: _ba business guide to customer relationship management |
||
| 260 |
_aNoida _bPearson India Education Services Pvt. Ltd _c2002 |
||
| 300 | _a331p. | ||
| 546 | _aEnglish | ||
| 650 | _aCRM in Marketing | ||
| 650 | _aCRM and Customer Service | ||
| 650 | _aSales Force Automation | ||
| 650 | _aCRM in E-business | ||
| 650 | _aAnalytical CRM | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c157293 _d157293 |
||