000 01297nam a22004337a 4500
003 OSt
020 _a9789332534452
082 _a658.401 3
_bBES/TO
100 _aBesterfield, Dale H
245 _aTotal quality management
260 _aDelhi
_bPearson
_c2016
300 _axxi, 595p
546 _aEnglish
650 _aLeadership
650 _aCustomer Satisfaction
650 _aEmployee Involvement
650 _aContinuous Process Improvement
650 _aSupplier Partnership
650 _aPerformance Measures
650 _aBenchmarking
650 _aInformation Technology
650 _aQuality Management Systems
650 _aEnvironmental and Occupational Health and Safety Management Systems
650 _aQuality Function Deployment
650 _aQuality by Design
650 _aFailure Mode and Effect Analysis
650 _aProducts Liability
650 _aTotal Productive Maintenance
650 _aManagement Tools
650 _aStatistical Process Control
650 _aExperimental Design
650 _aTaguchis Quality Engineering
700 _aBesterfield-Michna, Carol
700 _aBesterfield, Glen H
700 _aBesterfield-Sacre, Mary
700 _aHemant Urdhwareshe
700 _aRashmi Urdhwareshe
942 _2ddc
_cBK
999 _c157322
_d157322