| 000 | 00431nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 140306s9999 xx 000 0 und d | ||
| 020 | _a0684845113 | ||
| 041 | _aeng | ||
| 082 |
_a658.812 _bBER/DI |
||
| 100 | _aBerry, Leonard L | ||
| 245 | _aDiscovering the soul of service : the nine drivers of sustainable business success | ||
| 260 |
_aNew York _bFree Press _c1999 |
||
| 300 | _a268 | ||
| 365 | _bUsd.26 | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c181718 _d181718 |
||