000 00426nam a2200169Ia 4500
008 140306s9999 xx 000 0 und d
020 _a9780199544509
041 _aeng
082 _a658.4012
_bNIG/ST
100 _aLane, Nikala
245 _aStrategic Customer Management
260 _aNew York
_bOxford University Press
_c2009
300 _a321
365 _bRs. 695/-
700 _aPiercy, Nigel F
942 _2ddc
_cBK
999 _c187225
_d187225