| 000 | 00483nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 140306s9999 xx 000 0 und d | ||
| 020 | _a8131413985 | ||
| 041 | _aeng | ||
| 082 |
_a658.42 _bKAL/SE |
||
| 100 | _aSelvan, N Kalai | ||
| 120 | _a1 | ||
| 245 | _aService Delivery Management : a roadmap to success | ||
| 260 |
_aHyderabad _bIfcai University Press _c2008 |
||
| 300 | _a245 | ||
| 365 | _bRs.450/- | ||
| 650 | _aManagement's role in services sector | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c187227 _d187227 |
||