| 000 | 00515nam a2200193Ia 4500 | ||
|---|---|---|---|
| 008 | 140306s9999 xx 000 0 und d | ||
| 020 | _a9788131725979 | ||
| 041 | _aeng | ||
| 082 |
_a658.8 _bCHR/SE |
||
| 100 | _aChatterjee, Jayanta | ||
| 245 | _aServices Marketing: People, Technology, Strategy | ||
| 260 |
_aDelhi _bPrentice Hall _c2010 |
||
| 300 | _a637 | ||
| 365 | _bRs. 499/- | ||
| 650 | _aBuilding the Service Model | ||
| 700 | _aLovelock, Christopher | ||
| 700 | _aWirtz, Jochen | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c187666 _d187666 |
||