000 | 00382nam a22001457a 4500 | ||
---|---|---|---|
003 | OSt | ||
020 | _a9788131759394 | ||
082 | _a658.8 | ||
100 | _aLOV/SE | ||
245 | _aServices Marketing: People, Technology, Strtegy | ||
250 | _a7th | ||
260 |
_aSouth Asia _bDorling Kindersley (India) Pvt Ltd _c2011 |
||
650 | _aConsumer Behaviour In a Services Context | ||
942 |
_2ddc _cBK |
||
999 |
_c188932 _d188932 |