000 00394nam a22001577a 4500
003 OSt
020 _a9788183874311
082 _a658.8
_bARU/RE
100 _aP.Arunachalam
245 _aRetail Business in India
250 _a1st
260 _aNew Delhi
_bSage Publications
_c2011
300 _a237
650 _aApplying total quality management to the education process
942 _2ddc
_cBK
999 _c189003
_d189003