000 00401nam a22001697a 4500
003 OSt
020 _a9789381460078
082 _a658.812
_bBHA/CU
100 _aBhavi Chhaya
245 _aCustomer Relationship Management
250 _a1st
260 _aNew Delhi
_bCentrum Press
_c2013
300 _a248
650 _aShopping in Hospitality Segment
700 _aBhavi Chhaya
942 _2ddc
_cBK
999 _c189450
_d189450