| 000 | 00459nam a22001697a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 020 | _a9788131759394 | ||
| 082 |
_a658.8 _bLOV/SE |
||
| 100 | _aLovelock, Christopher | ||
| 245 | _aServices marketing:people,technology,strategy | ||
| 250 | _a7 | ||
| 260 |
_aNew Delhi _bPearson education india pvt ltd _c2012 |
||
| 300 | _a683p. | ||
| 650 | _aUnderstanding service products | ||
| 700 |
_aWirtz, Jochen _aJayanta chatterjee |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c190677 _d190677 |
||