Human resources management in district co-opreative banks of Kerala

Abstract

The study entitled "Human Resource Management in District Co-operative Banks of Kerala" was conducted with the following objectives: 1. To examine the relatlonship between the Human Resource Management practices and job satisfaction levels of branch managers in District Co-operative Banks .• and 2. To examine the job performance of the branch managers in DCBs. Multi-stage sampling technique was adopted to select the sample banks for the study. Three District Co-operative Banks (DCBs) out of 14 DCBs namely Ernakulam District Co-operative Bank (EDCB), Thiruvananthapuram District Co-operative Bank (TDCB) and Kozhikode District Co-operative Bank (KDCB) were selected based on the performance parameters. Fifty per cent of the branch managers were selected from the sample banks on the conditions that the branch had more than ten years existence and the branch manager had a minimum experience of three years. Statistical tools used for analysing the collected data include percentages. correlation and regression model. The study revealed that the Human Resource Management (HRM) practices of the sample banks were almost similar because of the applicability of uniform rules and regulations governing co-operative banks. A scientifically based HRM practice was totally absent in DCBs of Kerala. Hence there is an imperative

the need for proper planning, development and maintenance of human resources. Regarding job satisfaction in relation to human resource management, it was revealed that branch managers have medium level of satisfaction in all the three banks. Satisfaction level can be improved by adopting strategies for human resource planning, recruitment and selection, training and development, performance appraisal, transfer, promotion, motivation, grievance redressal, salary administration and relationship with trade unions. Bank wise analysis revealed that EDCB had the maximum number of employees with higher job satisfaction. According to the perception of the branch managers, salary administration was found to be the most important function of HRM. The job performance level of branch managers in DCBs of Kerala showed moderate performance. The inter bank analysis revealed that EDCB had the maximum number of high performing branch managers. According to the branch managers, business capacity was the most important factor determining job performance. Variables like problems faced and significant achievements showed insignificant relations in job performance. There was positive relation between job satisfaction and job performance. The estimation on the basis of regression equations also support that there was significant relation of the selected variables on job satisfaction.