Quality values banking : effective management systems that in create earnings, lower costs, anD provide competitive customer service
By: Gray, Janet L.
Contributor(s): Harvey, Thomas W.
Material type:
BookPublisher: New York John Wiley and Sons ,Inc 1992Description: 232.ISBN: 0 471 55009 4.Subject(s): customer services | qualIty controlDDC classification: 332 .1
| Item type | Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
Books (General)
|
College of Co-operation, Banking & Management Library, Vellanikkara | 332 .1 GRA/QU (Browse shelf) | Available |
There are no comments for this item.