Why crm doesn't work:how to win by letting customers manage the relationship
By: Newell, Frederick.
Material type:![materialTypeLabel](/opac-tmpl/lib/famfamfam/BK.png)
Item type | Current location | Collection | Call number | Status | Date due | Barcode |
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College of Co-operation, Banking & Management Library, Vellanikkara | Malayalam | 658.812 NEW/WH (Browse shelf) | Available |
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