Customer Relationship Management : Perspectives from the Marketplace
By: Knox,Simon.
Contributor(s): Maklan,Stan | Payne,Adrian | Peppard,Joe | Ryals,Lynette.
Material type: BookPublisher: Oxford Butterworth - Heinemann 2009Description: 302.ISBN: 9780750656771.Subject(s): CRM | CRMDDC classification: 658.812Item type | Current location | Call number | Status | Date due | Barcode |
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Books (General) | KAU Central Library, Thrissur General | 658.812 KNO/CO (Browse shelf) | Available | 217706 |
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